Privacy Policy

At Byron Bay Property Sales we are committed to protecting your personal privacy and have adopted policy that protects the information of individuals. The policy describes the information that we collect on our website, how we use this information, how the information may be disclosed, the security of the information, how you may access and correct such information and the other relevant details concerning your privacy.

Collection of personal information

You may provide us with personal information to receive information about products or services offered through our website, to purchase products and services, to receive newsletters or become involved in promotions or other incentives that are commenced by us. The personal information collected may include details such as your name, age, gender, contact information, products, and services that you are interested in, or require further information about. If you do purchase or request products and services from us, we may also request what your preferences are pertaining to marketing or promotional material.

We require some of this information so we may provide services to you, which are indicated by mandatory fields on some forms. For the non-mandatory fields, the choice of how much information you provide to us is yours. We request this information to process your request for information and provide that information to you, improving the quality of our products and services to you, as well as assisting you to determine what products and services best meet your requirements.

Byron Bay Property Sales may also collect and store information about your visit to our website including:

This information that is collected does not in itself identify individuals, it is used to measure the number of visitors to the website and how the website was navigated. This information will then in turn help us make our website more useful to you.

Information from subscribers is also collected, being the persons registering their details with us through the website, as well as website visitors with the purpose of improving our quality and effectiveness, providing you with information. Feedback is always welcomed pertaining to all aspects of our website, which is stored when users send this information to us. The feedback received is used to administer and refine our service, as well as promote our site will not be published with your name, unless we are provided with your permission to do so.

Use of personal information

The personal information that is obtained and used from this website is used, where you have requested :

Some uses of the information described may be provided by third parties, that are authorised to use this personal information for the abovementioned purposes.

We may use your personal information to direct marketing or promotional activities, however when we engage in such activities, you will be afforded an opportunity to decline further communication from us.

The information collected from our website may also be used to determine demographic and usage patterns, personal identification information is not used for this purpose. The information is anonymous and used to develop and tailor the website, and the products and services available to our customers or potential customers. The non-personal information may be passed on to third parties.

Aside from the instances listed above, we will not use your personal information without obtaining your prior consent. The only exception to this rule is when the disclosure is necessary to prevent injury to life or health, to investigate any suspected unlawful activity or where it may be required by law for example, in response to a warrant, subpoena or other legal process.

Security of your information

We take all reasonable steps to ensure the security of all the information we collect from risk, such as loss or unauthorised access, destruction, use, modification or disclosure of date. Your personal information is maintained in a secure environment that can only be accessed by authorised personnel.

However, we cannot guarantee this information to be fully secured due to the transmission over the internet, and information stored on servers that are accessible through the internet, these activities are therefore undertaken at your own risk.

Opt-out procedure

Each direct marketing or communication made with you has instructions on what you can do to if you no longer wish to receive any further communication from us. If the correspondence is in an email there will be simple instructions on how to unsubscribe from our mailing list.

If at any time you wish to unsubscribe from receiving marketing and promotional material from us, you may contact our office by way of email or telephone, the details of which are displayed on our website.

Access and correction of personal information

At any time you may request access to your personal information that was collected via our website, if any of your information is incorrect please advise our office and we will update it.

Changed to this privacy statement

This privacy policy is subject to change from time to time, particularly as new rules, regulations and industry codes are introduced.

Contact us

If you have any queries, or concern please contact our office, the details of which are on our website.